True North Hotel Group's strongest asset is our people. We seek associates who are passionate about providing hospitality with integrity. We invest in their growth and development and reward their successes and accomplishments. We win as a team. Our talent for hiring the best people creates hotels that consistently produce the highest operating margins in their categories and exceed national brand averages.

Our management style is hands-on, entrepreneurial, caring, innovative, dynamic, progressive and engaged. The pursuit of excellence in how we manage and how we hire is evident in all our services:

Our management products and services include:

  • Sales and marketing planning and programs
  • Rate and yield management, forecasting and reporting
  • Associate and guest satisfaction surveys
  • Associate recruitment, retention and training
  • Payroll and benefits administration
  • Partnership accounting
  • Advertising and public relations support