Hotel Management

Contact:   Richard Merkel

Across the decades and across the board, True North Hotel Group's management style – hands-on, entrepreneurial, caring, innovative, dynamic, progressive and engaged – has consistently produced the highest operating margins in our hotels' markets, within their categories and among their brands.

Our strongest asset is our people. We seek associates who have a passion for serving hospitably and with integrity. We invest in their growth and development; we reward their successes and accomplishments.

Our pursuit of excellence in how we hire and manage has led True North's hotels to superb financial performance, consistently producing the highest operating margins in their category and exceeding national brand averages.

Our management products and services include:

  • Sales and marketing planning and programs
  • Rate and yield management, forecasting and reporting
  • Associate and guest satisfaction surveys
  • Associate recruitment, retention and training
  • Payroll and benefits administration
  • Partnership accounting
  • Advertising and public relations support
Tuesday September 22, 2020